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| ==== What is a supout.rif file? ====
| | #REDIRECT [[Manual:Support_Output_File]] |
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| From [http://www.mikrotik.com/docs/ros/2.9/system/support the documentation]:
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| ''The support file is used for debugging MikroTik RouterOS and to solve the support questions faster. All MikroTik Router information is saved in a binary file, which is stored on the router and can be downloaded from the router using ftp.''
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| This file contains all your routers configuration, logs and some other details that will help the MikroTik Support to solve your issue.
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| To generate this file, you must type:
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| /system sup-output
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| In command line, or use winbox:
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| [[Image:Supout.png]]
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| You can also use the terminal in Winbox:
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| [[Image:Supout2.png]]
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| To save the file direcly from Winbox, simply drag the file to your desktop:
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| [[Image:Supout3.png]] | |