|
|
| (One intermediate revision by the same user not shown) |
| Line 1: |
Line 1: |
| ==== What is a supout.rif file? ====
| | #REDIRECT [[Manual:Support_Output_File]] |
| | |
| From [http://www.mikrotik.com/docs/ros/2.9/system/support the documentation]:
| |
| | |
| ''The support file is used for debugging MikroTik RouterOS and to solve the support questions faster. All MikroTik Router information is saved in a binary file, which is stored on the router and can be downloaded from the router using ftp.''
| |
| | |
| This file contains all your routers configuration, logs and some other details that will help the MikroTik Support to solve your issue.
| |
| | |
| To generate this file, you must type:
| |
| | |
| /system sup-output
| |
| | |
| In command line, or use winbox:
| |
| | |
| [[Image:Supout.png]]
| |
| | |
| You can also use the terminal in Winbox:
| |
| | |
| [[Image:Supout2.png]]
| |
| | |
| To save the file direcly from Winbox, simply drag the file to your desktop:
| |
| | |
| [[Image:Supout3.png]] | |