RouterBOARD Troubleshooting

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This page describes methods of testing if a RouterBOARD device has troubles. Before contacting support, or RMA department, please carefully try ALL of the mentioned methods:

Starts, but OS doesn't load

  • Check if the baud rate of your terminal program is set correctly, usually it's 9600 or 115000
  • Try using mac-telnet, or mac-winbox to connect
  • Make sure your RouterBOARD's BIOS is set to boot from NAND
  • If all else fails, hold the button next to the LEDs to load backup BIOS

No information on the console output

  • Hold the button next to the LEDs to load backup BIOS
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