Manual:Replacement Key: Difference between revisions

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'''1)''' Go to your account management in mikrotik.com and fill the "support contact form" or write a direct e-mail to support@mikrotik.com
'''1)''' Go to your account management in mikrotik.com and fill the "support contact form" or write a direct e-mail to support@mikrotik.com


<nowiki> *) Please provide detailed information about why replacement key is required</nowiki>
*) Please provide detailed information about why replacement key is required


'''2)''' Send required info to MikroTik support department.
'''2)''' Send required info to MikroTik support department.
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'''6)''' Proceed to checkout by pressing "Add license replacement to cart" and finish the payment
'''6)''' Proceed to checkout by pressing "Add license replacement to cart" and finish the payment


[[File:replacement_license_2.png]]
[[File:replacement_license_2.png | 800px]]


Afterward, you can find the newly generated key in the section "Search and view all keys" under the folder "Purchased YYYY" where YYYY is current Year
'''7)''' An e-mail will be sent to your profile containing the new license.
 
*) You can also find the newly generated key in the section "Search and view all keys" under the folder "Purchased YYYY" where "YYYY" is the current Year





Latest revision as of 11:37, 25 April 2019

To request a replacement key:

1) Go to your account management in mikrotik.com and fill the "support contact form" or write a direct e-mail to support@mikrotik.com

  • ) Please provide detailed information about why replacement key is required

2) Send required info to MikroTik support department.

3) Re-check your account after support staff has confirmed that replacement key has been added to your account. Select the section "Make a key from replacement key"

Replacement license 1.png

4) Select the appropriate license level on which you wish to perform the replacement

5) Enter the new "software-ID"

6) Proceed to checkout by pressing "Add license replacement to cart" and finish the payment

Replacement license 2.png

7) An e-mail will be sent to your profile containing the new license.

  • ) You can also find the newly generated key in the section "Search and view all keys" under the folder "Purchased YYYY" where "YYYY" is the current Year