Difference between revisions of "Manual:Replacement Key"

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'''To request a replacement key:'''
  
* 1 - To request replacement key go to required section in you account management in mikrotik.com
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'''1)''' Go to your account management in mikrotik.com and fill the "support contact form" or write a direct e-mail to support@mikrotik.com
  
[[File:Rep-licen-0.png]]
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<nowiki> *) Please provide detailed information about why replacement key is required</nowiki>
  
* 2 - Send required info to MikroTik support department.
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'''2)''' Send required info to MikroTik support department.
  
[[File:Rep-licen-1.png]]
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'''3)''' Re-check your account after support staff has confirmed that replacement key has been added to your account. Select the section "Make a key from replacement key"
  
* 3 - Re-check your account after support staff has confirmed that replacement key has been added to your account.
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[[File:replacement_license_1.png]]
  
[[File:Rep-licen-3.png]]
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'''4)''' Select the appropriate license level on which you wish to perform the replacement
  
* 4 - Claim the replacement key.
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'''5)''' Enter the new "software-ID"
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'''6)''' Proceed to checkout by pressing "Add license replacement to cart" and finish the payment
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[[File:replacement_license_2.png]]
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Afterward, you can find the newly generated key in the section "Search and view all keys" under the folder "Purchased YYYY" where YYYY is current Year
  
[[File:Rep-licen-2.png]]
 
  
 
[[Category:Manual|Purchasinglicense]]
 
[[Category:Manual|Purchasinglicense]]
 
[[Category:License|Purchasinglicense]]
 
[[Category:License|Purchasinglicense]]
 
[[Category:Basic|Purchasinglicense]]
 
[[Category:Basic|Purchasinglicense]]

Revision as of 14:15, 25 April 2019

To request a replacement key:

1) Go to your account management in mikrotik.com and fill the "support contact form" or write a direct e-mail to support@mikrotik.com

*) Please provide detailed information about why replacement key is required

2) Send required info to MikroTik support department.

3) Re-check your account after support staff has confirmed that replacement key has been added to your account. Select the section "Make a key from replacement key"

Replacement license 1.png

4) Select the appropriate license level on which you wish to perform the replacement

5) Enter the new "software-ID"

6) Proceed to checkout by pressing "Add license replacement to cart" and finish the payment

Replacement license 2.png

Afterward, you can find the newly generated key in the section "Search and view all keys" under the folder "Purchased YYYY" where YYYY is current Year