Difference between revisions of "Manual:Replacement Key"

From MikroTik Wiki
Jump to: navigation, search
Line 3: Line 3:
 
'''1)''' Go to your account management in mikrotik.com and fill the "support contact form" or write a direct e-mail to support@mikrotik.com
 
'''1)''' Go to your account management in mikrotik.com and fill the "support contact form" or write a direct e-mail to support@mikrotik.com
  
<nowiki> *) Please provide detailed information about why replacement key is required</nowiki>
+
*) Please provide detailed information about why replacement key is required
  
 
'''2)''' Send required info to MikroTik support department.
 
'''2)''' Send required info to MikroTik support department.

Revision as of 14:18, 25 April 2019

To request a replacement key:

1) Go to your account management in mikrotik.com and fill the "support contact form" or write a direct e-mail to support@mikrotik.com

  • ) Please provide detailed information about why replacement key is required

2) Send required info to MikroTik support department.

3) Re-check your account after support staff has confirmed that replacement key has been added to your account. Select the section "Make a key from replacement key"

Replacement license 1.png

4) Select the appropriate license level on which you wish to perform the replacement

5) Enter the new "software-ID"

6) Proceed to checkout by pressing "Add license replacement to cart" and finish the payment

Replacement license 2.png

7) An e-mail will be sent to your profile containing the new license.

  • ) You can also find the newly generated key in the section "Search and view all keys" under the folder "Purchased YYYY" where YYYY is current Year