Manual:Wireless card diagnostics: Difference between revisions

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== General information ==  
== R52, R52Hn and R52H Power Amplifier damage ==  


If your wireless is not detected in RouterOS, but is correctly installed into the miniPCI slot, consider one of the following possibilities:
If the cards are becoming too hot to touch, when inserted in a RouterBOARD, but are disabled - the PA might be damaged. This could be caused by user, or by manufacturing problem. To determine, must return to RMA for close inspection.


* Internal chip communication problems due to PCB metallization or packaging. Card is cold. Manufacturer provides warranty repair.
== R52, R52Hn and R52H ESD damage ==
* EEPROM problems due to programming of card. Card is cold. Manufacturer provides warranty repair.


Improper grounding can cause ESD damage to wireless cards during storms or other ESD situations. To test if your R52 or R52H card is malfunctioning due to lightning/storm electrostatic damage, use a multimeter. In case the test fails with this method, the warranty doesn't cover it:


It's also possible that the problem is not covered by warranty:  
Damaged card:
 
[[File:Storm1.jpg|800px]]
 
Normal card:
 
[[File:Storm2.jpg|800px]]
 
Testing area close-up:  


* AR5414 or AR9220 chip is damaged and card is very hot. In this case, card is out of warranty
[[Image:Storm3.jpg|800px]]
* Physical damage, rust, or PCB trace damage. Card is cold. Card is out of warranty.  


== R52 and R52H ESD damage ==
R52Hn card chain 0:


To test if your R52 or R52H card is malfunctioning due to lightning/storm electrostatic damage, use a multimeter:  
[[File:DSC0634.jpg|800px]]


R52Hn chain 1:


[[File:DSC0633.jpg|800px]]


Damaged card:
== R52n antenna circuit damage test ==


[[File:Storm1.jpg|800px]]
These images show how to test for antenna circuit damage. If the resistance between shown points is lower than infinity (shown as OL on multimeter), the card is damaged by lightning, and the damage will not be repaired by warranty (don't send to RMA).


This chain is damaged:


Normal card:  
[[File:Dz1.jpg]]


[[File:Storm2.jpg|800px]]
This chain is OK:  


Testing area close-up:  
[[File:Dz2.jpg]]


[[Image:Storm3.jpg|800px]]
Close-up of testing area:  


[[File:Dz3.jpg]]


== DC shorted antennas ==  
== DC shorted antennas ==  
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[[File:Dc grounded.jpg|DC shorted antenna]]
[[File:Dc grounded.jpg|DC shorted antenna]]


NOT DC shorted antenna. This antenna needs a Coax lightning arrestor to avoid sudden wireless card damage. Note the OL (Overload) in the multimeter:
NOT DC shorted antenna. This antenna needs a Coax lightning arrestor to avoid sudden wireless card damage. Note the OL (Open Loop) in the multimeter:


[[File:Dc notgrounded.jpg|DC NOT shorted antenna]]
[[File:Dc notgrounded.jpg|DC NOT shorted antenna]]


[[Category:Manual|W]]
[[Category:Wireless]]
[[Category:Hardware|W]]
[[Category:Case Studies]]
[[Category:Routerboard|W]]
[[Category:Hardware]]
[[Category:Interface|W]]
[[Category:Routerboard]]
[[Category:Examples|W]]

Latest revision as of 14:13, 20 April 2018

R52, R52Hn and R52H Power Amplifier damage

If the cards are becoming too hot to touch, when inserted in a RouterBOARD, but are disabled - the PA might be damaged. This could be caused by user, or by manufacturing problem. To determine, must return to RMA for close inspection.

R52, R52Hn and R52H ESD damage

Improper grounding can cause ESD damage to wireless cards during storms or other ESD situations. To test if your R52 or R52H card is malfunctioning due to lightning/storm electrostatic damage, use a multimeter. In case the test fails with this method, the warranty doesn't cover it:

Damaged card:

Storm1.jpg

Normal card:

Storm2.jpg

Testing area close-up:

Storm3.jpg

R52Hn card chain 0:

DSC0634.jpg

R52Hn chain 1:

DSC0633.jpg

R52n antenna circuit damage test

These images show how to test for antenna circuit damage. If the resistance between shown points is lower than infinity (shown as OL on multimeter), the card is damaged by lightning, and the damage will not be repaired by warranty (don't send to RMA).

This chain is damaged:

Dz1.jpg

This chain is OK:

Dz2.jpg

Close-up of testing area:

Dz3.jpg

DC shorted antennas

Also make sure that your antenna is DC shorted:

DC shorted antenna. This antenna doesn't need a Coax lightning arrestor:

DC shorted antenna

NOT DC shorted antenna. This antenna needs a Coax lightning arrestor to avoid sudden wireless card damage. Note the OL (Open Loop) in the multimeter:

DC NOT shorted antenna