https://wiki.mikrotik.com/index.php?title=User_Manager/QA/Cannot_access_User_Manager_WEB_interface&feed=atom&action=historyUser Manager/QA/Cannot access User Manager WEB interface - Revision history2024-03-28T22:34:45ZRevision history for this page on the wikiMediaWiki 1.38.2https://wiki.mikrotik.com/index.php?title=User_Manager/QA/Cannot_access_User_Manager_WEB_interface&diff=3982&oldid=prevSergejsB at 15:21, 6 February 20072007-02-06T15:21:36Z<p></p>
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<td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">← Older revision</td>
<td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">Revision as of 15:21, 6 February 2007</td>
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<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>Check the following steps one by one, if User Manager WEB interface is not displayed.</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>Check the following steps one by one, if User Manager WEB interface is not displayed.</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>* correct address of User Manager WEB interface, http://USER_MANAGER_Router_IP_Address/userman</div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>* correct address of User Manager WEB interface <ins style="font-weight: bold; text-decoration: none;">is used</ins>, http://USER_MANAGER_Router_IP_Address/userman</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* correct User Manager port number is used, User Manager port number is configured on 'ip service' for www service. If port configuration is changed to alternative port, e.g. port=1234 then use http://USER_MANAGER_Router_IP_Address:1234/userman</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* correct User Manager port number is used, User Manager port number is configured on 'ip service' for www service. If port configuration is changed to alternative port, e.g. port=1234 then use http://USER_MANAGER_Router_IP_Address:1234/userman</div></td></tr>
</table>SergejsBhttps://wiki.mikrotik.com/index.php?title=User_Manager/QA/Cannot_access_User_Manager_WEB_interface&diff=3981&oldid=prevSergejsB at 15:21, 6 February 20072007-02-06T15:21:06Z<p></p>
<p><b>New page</b></p><div>Check the following steps one by one, if User Manager WEB interface is not displayed.<br />
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* correct address of User Manager WEB interface, http://USER_MANAGER_Router_IP_Address/userman<br />
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* correct User Manager port number is used, User Manager port number is configured on 'ip service' for www service. If port configuration is changed to alternative port, e.g. port=1234 then use http://USER_MANAGER_Router_IP_Address:1234/userman<br />
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* Ensure that firewall on User Manager, on your workstation and on the way between User Manager and workstation does not block communication with User Manager.<br />
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* At least one [[User_Manager/Getting_started#Create_first_subscriber | customer]] required to access User Manager WEB interface</div>SergejsB