Manual:Replacement Key: Difference between revisions

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If you have been given the so-called "Replacement Key",
'''To request a replacement key:'''
follow these instructions to take it from your account:


* 1  
'''1)''' Go to your account management in mikrotik.com and fill the "support contact form" or write a direct e-mail to support@mikrotik.com


[[File:Rep-licen-0.png]]
*) Please provide detailed information about why replacement key is required


* 2 - Send required info to MikroTik support department.
'''2)''' Send required info to MikroTik support department.


[[File:Rep-licen-1.png]]
'''3)''' Re-check your account after support staff has confirmed that replacement key has been added to your account. Select the section "Make a key from replacement key"


* 3 - Re-check your account after support staff has confirmed that replacement key has been added to your account.
[[File:replacement_license_1.png]]


[[File:Rep-licen-3.png]]
'''4)''' Select the appropriate license level on which you wish to perform the replacement


* 4 - Claim the replacement key.
'''5)''' Enter the new "software-ID"
 
'''6)''' Proceed to checkout by pressing "Add license replacement to cart" and finish the payment
 
[[File:replacement_license_2.png | 800px]]
 
'''7)''' An e-mail will be sent to your profile containing the new license.
 
*) You can also find the newly generated key in the section "Search and view all keys" under the folder "Purchased YYYY" where "YYYY" is the current Year


[[File:Rep-licen-2.png]]


[[Category:Manual|Purchasinglicense]]
[[Category:Manual|Purchasinglicense]]
[[Category:License|Purchasinglicense]]
[[Category:License|Purchasinglicense]]
[[Category:Basic|Purchasinglicense]]
[[Category:Basic|Purchasinglicense]]

Latest revision as of 13:37, 25 April 2019

To request a replacement key:

1) Go to your account management in mikrotik.com and fill the "support contact form" or write a direct e-mail to support@mikrotik.com

  • ) Please provide detailed information about why replacement key is required

2) Send required info to MikroTik support department.

3) Re-check your account after support staff has confirmed that replacement key has been added to your account. Select the section "Make a key from replacement key"

4) Select the appropriate license level on which you wish to perform the replacement

5) Enter the new "software-ID"

6) Proceed to checkout by pressing "Add license replacement to cart" and finish the payment

7) An e-mail will be sent to your profile containing the new license.

  • ) You can also find the newly generated key in the section "Search and view all keys" under the folder "Purchased YYYY" where "YYYY" is the current Year